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Contact

HEAD OFFICE
서울특별시 성동구 아차산로5길 24-33 3층 Matin Kim
3F, 289-295 Seongsu-dong 2-ga, Seongdong-gu, Seoul, Republic of Korea


SHOW ROOM
HOUSE BY THE MUSEUMVISITOR X MATINKIM
서울특별시 성동구 아차산로5길 24-33 1층
1F, 289-295 Seongsu-dong 2-ga, Seongdong-gu, Seoul, Republic of Korea
12:00 PM ~ 07:00 PM (매일)
02-461-2277


DISTRIBUTION CENTER
배송 물류센터
경기도 이천시 대월면 대월로932번길 94 (대월면) 로젠택배 대리점, M&C(마뗑킴)
94, Daewol-ro 932beon-gil, Daewol-myeon, Icheon-si, Gyeonggi-do, Republic of Korea (17342)


CUSTOMER SERVICE
고객센터
AM 12:00 ~ PM 17:00 (평일)
점심시간 PM 12:30 ~ PM 13:30 (평일)
주말 및 공휴일 제외
1877-8170


WHOLESALE
matinkimdain@gmail.com


ACCOUNT NUMBER
기업은행 033-505930-01-045 (주)마뗑킴


INSTAGRAM
@matinkim_magazine

Delivery

1. 배송 기간
MATINKIM의 기본 배송일은 2-5일 이상 소요되며, 상품이 평일기준 5일이상 지연된 고객님들께는 개별문자로 안내 드립니다.

2. 배송비
마뗑킴의 모든 배송은 구매금액 상관없이 지역 상관없이 무료배송 됩니다.

3.해외배송
저희의 모든 제품은 해외배송이 가능합니다. 사이트 상단 USD 버전으로 접속 후 구매해주시면 됩니다.
구매 시, 필요한 정보 (영문이름 / 정확한 영문주소 / 우편번호 (ZIPCODE) / 연락가능한 해외연락처 / E-MAIL) 를 정확하게 입력해 주시면 원할한 배송처리에 도움이 됩니다.

-우체국 EMS 를 통해 발송되어질 예정이며 해외카드,외화는 결제가 불가능하여 Paypal을 통해서만 결제가 가능합니다.
-해외배송 상품은 교환 및 환불이 어려우니 신중한 구매 부탁드리겠습니다.
-배송기간은 상품 발송 일로부터 7~10일 정도 소요되며 지역에 따라 배송기간이 변경될 수 있습니다.

Returns & Exchanges

MATINKIM 의 제품은 단순교환 및 반품이 가능합니다. (화이트·아이보리 컬러 / 니트류 / 악세사리 / 제작신발 상품제외)
직접 눈으로 보지 않고 구매하는 온라인 쇼핑몰 특성상 착용 전 전체적으로 확인 부탁드립니다.

. 반품택배 접수는 고객님께서 직접 진행하는 부분이며 로젠택배(1588-9988)을 통해 접수바랍니다.
. 제품 수령 후 공지사항을 충분히 숙지하시고 고객센터나 게시판으로 관련 내용을 접수해주세요.
. 사전 정보없이 일방적으로 보낸 상품은 반송처리됩니다.
. 담당자와의 상담(접수) 후 MATINKIM 측으로 반송 해주시면 됩니다. (반송관련 안내 하단에 기재)
. 상품 수령일 기준으로 7일 이내 반송이 이루어지지 않을시에 반품이 불가하며 반품시 자동 반송 처리 되는 점 참고 부탁드립니다.
. 무료배송 혜택을 받으신 후 구매 금액에 상관없이 4,600원의 배송비를 부담해주셔야 합니다.(제주도 및 산간지역 9,600원)
. 착용 후 발견된 불량/오염은 고객의 책임에 있습니다. 수령하여 확인후 착용 부탁드립니다.
. 실밥 / 구김 / 원단 특성상 잡사가 섞여있을 경우 / 실측 오차에 관한 문제들은 불량이 아니므로 단순 교환/반품으로 처리됩니다.
. 상품을 착용한 흔적 또는 냄새(땀, 향수, 방향제)가 나는 경우 교환/반품 불가합니다.
. 교환/반품기간이 경과했을경우(상품수령일로부터 주말,공휴일을 제외한 7일이내)

A/S는 받아보신 날짜로부터 30일 이내에 가능하며, 왕복배송비 4600원을(제주도 및 산간지역 9,600원) 기업은행 033-505930-01-045 (주)마뗑킴 으로 입금해주신 후 홈페이지 Q&A 게시판에 글을 남겨주시면 감사하겠습니다.

반품택배 접수는 고객님께서 직접 진행하는 부분이며 로젠택배(1588-9988)을 통해 접수바랍니다.
교환·반품비를 계좌로 입금 후 혹은 구매금액에서 차감신청후 가능.
-반품배송비/교환배송비 구매금액에 상관없이 4,600원/9,600원(제주도 및 산간지역)
- 입금 계좌 : 기업은행 033-505930-01-045 (주)마뗑킴

* 택배비를 동봉하여 분실된 경우 추가로 지불해주셔야하며 MATINKIM의 책임은 없습니다.
* 결제금액에서 차감을 원하실 경우 사전에 접수 바랍니다. (휴대폰결제 제외)

반송지
로젠택배 : 경기도 이천시 대월면 대월로932번길 94 (대월면) 로젠택배 대리점, M&C(마뗑킴)
타택배사 : 경기도 이천시 대월면 대월로932번길 94 (대월면) 로젠택배 대리점, M&C(마뗑킴)
타택배사 이용시 발생하는 추가비용, 택배분실 등 모든 책임은 고객님께서 부담하셔야합니다.

MatinKim Membership Benefits

- VVIP 10%
- VIP 7%
- GOLD 4%
- SILVER 2%

+ SALE 상품을 제외한 모든 상품, 상시 적용

회원등급 선정기준
150만원 이상 구매 고객 -> VVIP
100만원 이상 구매 고객 -> VIP
70만원 이상 구매 고객 -> GOLD
40만원 이상 구매 고객 -> SILVER

-1개월마다 선정하여 등급 조정이 됩니다.
-이번 회원 등급은 지난 1개월간 구매 고객님들을 대상으로 선정될 예정이며, 회원 로그인 후 구매 건에 대해서만 산정되는 점 참고부탁 드립니다.

Privay Policy

1. INTRODUCTION

  • This Privacy Policy informs you of your rights and our practices regarding any personal data you provide to us. Your use of our websites, mobile applications, and services (collectively, the “Services”) involves the collection and use of your personal data. It is important for you to understand how this happens and how you may control it.
  • This Privacy Policy explains how we handle personal data collected, received, and processed in the course of your use of our Services. It also governs the collection, use and disclosure of your personal data.
  • When you use our Services, you expressly consent to us collecting, processing, using, providing to third parties, and storing your personal information, and you accept our rules and policies regarding your personal data as described in this Privacy Policy.
  • You acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, you must not use our Services. If you change your mind in the future, you may withdraw your consent to our use of your personal data in accordance with this policy by deleting your account, subject to certain data retention periods under Section 6 of this Privacy Policy.

2. INFORMATION WE COLLECT AND RECEIVE

  • During the course of your use of our Services, we may collect personal data from you, which includes, but is not limited to:
    1. (a)Identity information, such as your name, gender, and date of birth;
    2. (b)Profile information, such as your username and password;
    3. (c)Contact information, such as billing address, delivery address, email address and phone numbers;
    4. (d)Transaction information, such as bank account or payment details and other details of products that you have purchased or obtained through our Services;
    5. (e)Device and other technical information, such as internet protocol (IP) address, your login data, browser type and version, location, operating system and platform, device identifier, and other similar and/or related information on the devices you use to access the our Services;
    6. (f)Usage information, such as information on how you use our Services or view any content on our Services;
    7. (g)Marketing and communications information, such as your preferences in receiving marketing from us and our third parties, your interests, preferences, reviews, and survey responses and your communication preferences.
  • You are under no obligation to provide the information enumerated above to us; however, if you choose to withhold the information or to revoke permission for us to receive the information, we may be unable to provide certain aspects of our Services to you.
  • During the course of your use of our Services, we may receive personal data from you in the following situations:
    1. (a)When you create an account with us (“Account”);
    2. (b)When you log in to your account;
    3. (c)When you submit any offer to purchase any products available on our Services;
    4. (d)When you use any of the features or functions available on our Services;
    5. (e)When you record any user-generated content which is uploaded on the website or app (e.g. review of products purchased from our site);
    6. (f)When you use the chat function on the website or app;
    7. (g)When you subscribe to our publications or marketing collaterals;
    8. (h)When you enter a competition, promotion, or survey;
    9. (i)When you interact with us offline, including when you interact with our outsourced customer service agents.

3. HOW WE USE PERSONAL YOUR PERSONAL DATA

HOW WE USE PERSONAL YOUR PERSONAL DATA
Personal Information Use
Identity and profile information We use this information to create an account on our Services for you.
Contact and transaction information We use this information to process your orders/purchases on our Services for you.
Device, usage, and other technical information. We use your device information to improve our services, including the functionality of our Services on different devices.
Marketing and communications information. We use this information to send you marketing and communications in relation to our various promotions and offerings.

4. HOW WE STORE AND SHARE YOUR PERSONAL DATA

  • In order to for us to provide you with our Services, your personal data will be accessible from and will be processed on our servers. Our servers may be located outside your jurisdiction.
  • We share your personal data with selected third parties in and outside your country, including:
    1. (a)third parties that provide services in support of our Services, including but not limited to providers of cloud services, shopping mall platform services and courier and delivery services, that process information identified in this policy on their servers for the purpose of providing the Services. All such third-party service providers are prohibited from using your personal information for any purpose other than providing us with their services. Further, this sharing of personal information to outsourced services providers shall be covered by an Outsourcing Agreement that is compliant with data privacy laws, rules, and regulations.
    2. (b)related group companies with whom we share your personal information to operate the Services. All related group companies may only use your personal information in accordance with this privacy policy. Further, sharing of personal information with related group companies shall be covered by a Data Sharing Agreement that is compliant with data privacy laws, rules, and regulations.
    3. (c)social media platforms and networks, such as Facebook and Twitter that offer functionalities, plugins, widgets, or tools in connection with our website or mobile application (e.g., to log into an account, or to share content with your friends and followers on social media). If you choose to use these functionalities, plugins, widgets, or tools, certain information may be shared with or collected by those social media companies—for more information about what information is shared or collected, and how it is used, see the applicable social media company’s privacy policy.
    4. (d)law enforcement agencies, public authorities, or other judicial bodies and organizations. We disclose information when legally required to do so, or if we believe in good faith that such use is reasonably necessary to:
      1. i.comply with a legal obligation, process, or request;
      2. ii.enforce our terms of service and other agreements, policies, and standards, including investigation of any potential violation thereof;
      3. iii.detect, prevent or otherwise address security, fraud or technical issues; or
      4. iv.protect the rights, property or safety of us, our users, a third party or the public as required or permitted by law (including exchanging information with other companies and organizations for the purposes of fraud protection); and
    5. (e)parties to business transactions. We will disclose information to a third party if we sell, buy, merge, or partner with other companies or businesses; sell some or all of our assets; or undergo a reorganization, bankruptcy, or liquidation; or otherwise undertake a business transaction. As part of these transactions, user information may be shared, or transferred, and it may be subsequently used by a third part.
  • We respect your privacy and we will not transfer or convey your personal data to any third party, unless as part of a legitimate business transaction as described in this Section 4. We may disclose data and aggregate statistics about users of our Services and sales to prospective partners, advertisers, sponsors and other reputable third parties in order to describe our Services, deliver targeted advertisements or for other lawful purposes, but these data and statistics will be anonymized and shall not include information which can be used to identify you.

5. THE SECURITY OF YOUR PERSONAL DATA

  • We are committed to maintaining the privacy and integrity of your personal data no matter where it is stored. We have information security and access policies that limit access to our systems and technology. We also protect data through the use of technological protection measures such as encryption. Your personal data will remain subject to our technical and organizational controls and our policies and procedures (including this Privacy Policy). We also follow generally accepted industry standards to protect the information transmitted to us over the Internet, both during transmission and once we receive it. Sensitive information (such as credit card numbers) may be encrypted using secure socket layer technology (SSL).
  • Despite our best efforts, you should note that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
  • It is important that you also protect yourself against unauthorized access of your Account and information by choosing your password carefully (in accordance with our requirements for nominating a password such as minimum number of characters, special characters, and capitalizations.) and keeping your password and Account secure (e.g. by signing out after using our Services).

6. DATA RETENTION

  • We may retain your personal data as described below (except if otherwise required to be retained by applicable law).
    DATA RETENTION
    Personal Information Retention Policy
    Identify information Stored for the lifetime of your use of the Services (i.e. until account deletion in accordance with your request).
    Contact information Stored for the lifetime of your use of the Services (i.e. until account deletion in accordance with your request).
    Transaction information Stored for the lifetime of your use of the Services (i.e. until account deletion in accordance with your request) and for at least 10 years from the date of the transaction.
    Device and other technical information/Usage information Stored for the lifetime of your use of the Services (i.e. until account deletion in accordance with your request) and then for seven years from the date of account deletion.
    Marketing and communications information Stored for the lifetime of your use of the Services (i.e. until account deletion in accordance with your request) and then for seven years from the date of account deletion.
  • Your personal data will be stored with us until the end of its life cycle (as set out in the retention policy above). When destroying personal data, measures will be taken to make the personal data irrecoverable or irreproducible, and electronic files which contain personal data will be deleted permanently using a technical method which makes the files irreproducible.
  • In the event that the processing and retention period have terminated, but personal data is required to be retained continuously for other reasons including for the purposes as prescribed under applicable laws, the relevant personal data will be stored and maintained separately from other types of personal data.

7. YOUR RIGHTS

  • Under the pertinent data privacy laws, rules, and regulations, you have the following rights:
    1. (a)Right to be informed. You shall have the right to be notified and furnished with information indicated in this Privacy Policy before the entry of your personal data into our data processing system or at the next practical opportunity.
    2. (b)Right to object. You shall have the right to object to the processing of your personal information. When you object or withhold consent, we shall no longer process your personal data, unless:
      1. i.the personal data is needed pursuant to a legal process (such as a subpoena);
      2. ii.the collection and processing are for obvious purposes, including, when it is necessary for the performance of or in relation to a contract or service to which you have bound yourself; or
      3. iii.your personal information is being collected and processed as a result of a legal obligation.
    3. (c)Right to access. You have the right to reasonable access to, upon demand, the following:
      1. i.contents of your personal information that were processed;
      2. ii.sources from which your personal information were obtained;
      3. iii.names and addresses of recipients of your personal information;
      4. iv.manner by which such data were processed;
      5. v.reasons for the disclosure of the personal data to recipients, if any;
      6. vi.information on automated processes where the data will, or is likely to, be made as the sole basis for any decision that significantly affects or will affect the data subject;
      7. vii.date when his or her personal information concerning the data subject were last accessed and modified; and
      8. viii.the designation, name or identity, and address of the personal information controller.
    4. (d)Right to rectification. You have the right to dispute the inaccuracy or error in the personal information and have us correct it within a reasonable period, unless the request is vexatious or otherwise unreasonable. If the personal information has been corrected, we shall ensure the accessibility of both the new and the retracted information and the simultaneous receipt of the new and the retracted information by the intended recipients thereof. Provided, that recipients or third parties who have previously received such processed personal data shall be informed of its inaccuracy and its rectification, upon your reasonable request.
    5. (e)Right to erasure or blocking. You shall have the right to suspend, withdraw or order the blocking, removal or destruction of your personal information from our filing system.
      1. i.This right may be exercised upon your discovery and substantial proof of any of the following:
      2. ii.your personal data is incomplete, outdated, false, or unlawfully obtained;
      3. iii.your personal data is being used for purpose not authorized by you;
      4. iv.your personal data is no longer necessary for the purposes for which they were collected;
      5. v.you withdraw consent or object to the processing, and there is no other legal ground or overriding legitimate interest for the processing;
      6. vi.your personal data concerns private information that is prejudicial to you, unless justified by freedom of speech, of expression, or of the press or otherwise authorized;
      7. vii.the processing is unlawful; or
      8. viii.we violated your rights.

8. THIRD PARTY SITES AND RESOURCES

Our Services may, from time to time, contain links to external sites or resources which are operated by third parties. We have no control over the content and privacy practices of such sites or resources. You are advised to review the privacy policies of these sites and resources operated by third parties and understand how your information may be used by those third parties.

9. CONTACT US

  • If you have any questions, complaints, concerns, or comments on our Privacy Policy, we welcome you to contact us through the following details:
    • [insert address of company]
    • Email: [insert email address]
    • Telephone No: [insert phone number]
    • Attention: Data Protection Officer

10. CHANGES TO THIS PRIVACY POLICY

  • We may update this Privacy Policy from time to time and all changes will be posted here. If we believe that the changes are material, we will notify you of the changes by posting a notice on our Services or by email.
  • You are responsible for reviewing the changes which we make this Privacy Policy. Your continued use of our Services constitutes your acceptance of the updated Privacy Policy.

T&C

The following template is the standard terms and conditions provided by the Korea Fair Trade Commission and may be subject to change depending on your store operations. Please check the specificities of your store operations and apply the necessary changes, while keeping in mind relevant laws and regulations, before using these terms. 
 
Article 1 (Purpose)
 
These terms and conditions set out the rights, obligations, and responsibilities of MatinKim(“online store”, “we”, “us”), an online store operated by [MatinKim] (e-commerce operator), and its users (“you”), in relation to the use of the internet-related services offered through the online store (“services”).
 
※ These terms and conditions also apply to your e-commerce transactions on PC and wireless operations.
 
Article 2 (Definitions)
 
1. “Online store” refers to a virtual marketplace created by [MatinKim] that allows users to trade products and services (“goods and services”) through IT systems. In these terms, “online store” also refers to the operator of the store.
2. “Users” refers anyone (customer accounts or guests) who accesses the “online store” and uses our services in accordance with its terms and conditions.
3. “Customer accounts” refers to users who have registered an account on the “online store” and who, therefore, have continuous access to the services offered through the “online store.”
4. “Guests” refers to users who use the services offered through the “online store” without registering an account.
 
Article 3 (Effects and Modifications of the Terms and Conditions)
 
1. We will publish on the launch screen of the online store, a link to the full content of these terms and conditions, as well as the name of the business owner, the physical address of the sales office (including the address of customer service centers), phone number, fax number, e-mail address, business registration number, website registration/notification badge and name of the privacy officer. We will ensure that the full content of the terms and conditions are made available so that you can view them by following a link.
 
2. We shall display on a separate link or a pop-up screen, important and relevant information in these terms and conditions that govern our cancellation policy, shipping policy, refund policy, and others. By doing so, we ensure that you have a clear understanding of these terms and conditions before you give your consent.
 
3. We may amend the terms and conditions within the scope of applicable laws and regulations, including the Act on the Consumer Protection in Electronic Commerce, etc., Act on the Regulation of Terms and Conditions, Framework Act on Electronic Documents and Transactions, Electronic Financial Transactions Act, Digital Signature Act, Act on Promotion of Information and Communications Network Utilization and Information Protection, Act on Door-to-Door Sales, and the Framework Act on Consumers.
 
4. We shall publicize any amendments to these terms and conditions on the launch screen of the online store, seven (7) days before the enforcement date until the day before the amendments become effective, along with the reasons for the planned revisions. When the terms and conditions are being amended in a way that is disadvantageous to you, we shall notify you in advance with a minimum grace period of thirty (30) days. In this case, we will show you a clear before and after comparison of the amended terms and conditions in a way that is easy for you to understand.
 
5. Amendments to these terms and conditions will only apply to contracts coming into effect after the enforcement date, with the preceding terms and conditions applying to existing contracts. For those of you who wish to make the transition, please let us know within the 30-day grace period specified in Paragraph 3. If we agree to such a transition, the new terms and conditions may also apply to you.
 
6. Matters that are not specified in these terms and conditions and their interpretations are subject to the Act on the Consumer Protection in Electronic Commerce etc., Act on the Regulation of Terms and Conditions, and other consumer protection guidelines and regulations on e-commerce provided by the Korea Fair Trade Commission as well as commercial practices. 
 
Article 4 (Provision of Services and Amendments)
 
1. We carry out the following tasks:
 
  1. Provide information on goods and services, and conclude purchase contracts
  2. Fulfill delivery of contracted goods and services
  3. Other tasks determined by us
 
2. In the event of unavailability or changes in technical specifications, the goods and services that we provide in future contracts may be subject to changes. In this case, we shall publicize the details and provision date of the modified goods and services on the web pages where they have been uploaded. 
3. In the event of changes to the content of the services we provide under this contract, either due to the unavailability of goods or changes in technical specifications, we must immediately notify you through a means of contact where you can be reached. 
4. We are liable to compensate for any damages incurred to you as a result of events outlined in Paragraph 3. However, this does not apply if it can be proven that the damage was not caused by us either intentionally or due to negligence on our part. 
 
Article 5 (Service Suspension)
1.We may temporarily suspend our services due to reasons stemming from repairs, inspections, replacement or failure of parts, and network disruptions.
2. We will compensate you or third parties for any damages incurred by temporary service suspensions due to the reasons specified in Paragraph 1. However, this does not apply if it can be proven that the damage was not caused by us either intentionally or due to negligence on our part.
3. In cases where we are unable to provide our services as a result of changes in our line of business, forfeiture of business, or mergers, we will inform you in the manner specified in Article 8 and compensate you based on the conditions presented in advance. However, if we have not publicized any compensation criteria, we shall compensate you for your mileage and points either in cash or cash equivalents that are equal in monetary value to currencies used in our online store.
 
Article 6 (Account Registration)
 
1.   You can create a customer account on the online store after entering your personal information on the registration form that we have provided and by agreeing to the outlined terms and conditions.
2. We will accept your account registration request once you create an account, as described in Paragraph 1, unless one of the following conditions apply:
  1. Your account was previously deleted under Article 7, Paragraph 3 of these terms and conditions. In this case, exceptions will be made if three (3) years have elapsed since the account termination and we accept your new registration request.
  2. If the application submitted contains false information, omissions, and errors
  3. If accepting your registration request poses significant technical challenges for the online store
3.  Account registration is deemed complete once you have received our approval notice.
4. You shall let us know of any changes you wish to make to the personal information submitted with your application within a suitable period of time.
 
Article 7 (Account Deletion and Loss of Eligibility)
1. You may ask that your customer account be deleted at any time and we will process your request immediately.
2. We may limit or suspend your account privileges if any of the following conditions apply:
  1. If you submitted false information during the application
  2. If you fail to pay for the goods and services purchased through the online store or other cost associated with the use of the online store
  3. If you interfere with the use of the online store by other users or threaten the e-commerce environment by stealing personal information, etc.
  4. If you exploit the online store to engage in activities that are either illegal, violate these terms and conditions, or disrupt public order
3.   If you engage in similar violations on two (2) occasions or more or fail to rectify the behavior within thirty (30) days following the limit/suspension on account privileges, we may terminate your account.
4. Your registration is canceled when we revoke your eligibility as an account holder. In this case, we will notify you and grant you at least thirty (30) days so that you can state your case before the cancellation is finalized.
 
Article 8 (Account Notifications)
1. We may send you notifications through the e-mail address you provided in advance.
2. We may stick general notices on our message board for one (1) week or more for announcements pertaining to multiple accounts and groups. However, we must send individual notifications on matters of significant consequence for you in your personal transactions.
 
Article 9 (Purchase Requests and Personal Information Collection Agreements)
1. You may request orders through procedures outlined in the following list, or by using other similar methods. We must assist by providing relevant information in a way that is easy for you to understand.
  1. Search and selection of goods and services
  2. Entry of the recipient’s name, address, phone number, e-mail address (or mobile number), and other information
  3. Confirmation of terms and conditions, services with limited cancellation rights, details on expenses related to delivery, installation, etc.
  4. Final verification of consent to the terms and services, and conditions outlined in Paragraph 3 (Click “Yes” button)
  5. Confirmation and submission of the purchase order, and our approval of the confirmation
  6. Selection of payment method
2. We shall notify you and obtain your consent before providing your personal information to a third party as a requirement to fulfill a purchase order. In this case, we provide you with information, including 1) The recipient of your personal information, 2) The purpose regarding the use of your personal information, 3) The nature of the personal information that is to be provided, 4) The duration of storage and use of your personal information (These also apply when changes have been made to user consent).
3. When we consign tasks to a third party to handle your personal information, we shall obtain your consent and provide you with information, including 1) The consigned party that will have access to your information, 2) Details on the tasks that require the use of your personal information (These also apply when changes have been made to user consent). However, a prior notification on the use of personal information may be used as a substitute for individual notice and consent on each transaction if it is necessary for the fulfillment of service contracts and if it is more convenient for you. Such action must comply with the Act on Promotion of Information and Communications Network Utilization and Information Protection.
 
Article 10 (Terms of Contract Delivery)
1. We reserve the right to turn down any purchase request outlined in Article 9 that does not meet the following requirements. In cases where minors enter into a contract, we are required to provide notification that the purchase may be canceled by the minors in question or their legal representatives in the absence of the latter’s consent.
  1. The purchase request does not contain false information, omissions, and errors.
  2. Goods and services including alcohol and tobacco must not be sold to minors in accordance with the Youth Protection Act.             
  3. Approval of the purchase request does not pose extraordinary technical challenges for us.
2. The contract is deemed valid when you receive our approval notice in the form of a receipt confirmation notice as specified in Article 12, Paragraph 1. 
3. Our approval notice shall include information including a confirmation of your purchase request, the availability of the requested goods and services, and the possibility of changes/cancellations in the purchase order.
 
Article 11 (Payment Method)
 
Methods of payment for goods and services purchased on the online store may include one of the following. We are prohibited from charging and collecting any additional fees regarding your choice in payment methods for the goods and services purchased.
  1. Phone banking, internet banking, mail banking, and other forms of account transfers
  2. Prepaid cards, debit cards, credit cards, and other card payments
  3. Online bank deposits
  4. Cryptocurrency payments
  5. Payment upon delivery
  6. Points and credits issued by the online store 
  7. Vouchers issued or accepted by the online store
  8. Other electronic payment methods
 
Article 12 (Receipt Confirmation Notice, Changes and Cancellations of Purchase Request)
1. We send you a receipt confirmation notice upon receiving a purchase request.
2. After you receive the notice, you may request to either change or cancel your order request in cases where there are any discrepancies, which we must fulfill without delay if the order has not yet been shipped. However, if the payment has already been made, cancellation policies outlined in Article 15 will apply. 
 
Article 13 (Delivery of Goods and Services)
1.  Except for cases where we have made a separate agreement with you regarding the time of delivery, we will take the necessary steps, including production orders and packaging, to deliver the goods within seven (7) days of the contract. If we have already received partial or full payment for the order in question, we shall take action within three (3) business days of receiving the payment. We will take appropriate measures in allowing you to check the procedures and progress of delivery.
2. We must clearly outline the delivery method, who pays the shipping charge depending on the method, and delivery time on goods that you purchased. We are liable to pay any damages incurred to you due to late deliveries. However, this does not apply if it can be proven that the delay was not caused by us either intentionally or due to negligence on our part. 
 
Article 14 (Refunds)
We shall immediately notify you of orders that cannot be fulfilled due to stock unavailability or other reasons. If we have received payment for the order, we shall either provide a refund or take related steps within three (3) business days of the receipt of payment. 
 
Article 15 (Cancellations)
1. After you have entered into a contract with us, you may request to cancel your order within seven (7) days of receiving your contract details (or at the start of the shipping date in case the delivery is delayed after the contract is established) in accordance with Article 13, Section 2 of the Act on the Consumer Protection in Electronic Commerce, etc. These procedures apply unless otherwise stipulated in the legislation regarding order cancellations. 
2. You are not eligible for refunds or exchanges after you have received the goods if one of the following conditions apply:
  1. If the goods have been damaged or destroyed due to causes attributable to you (However, you are eligible to cancel your order if you had opened the packaging to examine the contents).
  2. If the value of the goods has depreciated significantly due to partial or heavy use
  3. If the value of the goods has depreciated significantly because a long period of time has elapsed, making it difficult to resell the goods
  4. If the packaging has been damaged for goods that can be reproduced as identical counterfeits 
3. No restrictions apply to your cancellations request unless we have clearly outlined it in our cancellation policies in a way that is easy for you to understand under Subparagraphs 2 to 4 in Paragraph 2.
4. You may cancel an order within three (3) months after receiving your order or within thirty (30) days of becoming aware that the goods and services were delivered in specifications that are different from how they were advertised or promised, regardless of the conditions outlined in Paragraphs 1 and 2.
 
Article 16 (Effect of Cancellations)
1. We will provide refunds on payments already received within three (3) business days of the goods being returned by you. In case refunds are delayed, we are liable for late payment interest rates as set in Article 21, Section 2 of the Act on the Consumer Protection in Electronic Commerce, etc.
2. We shall immediately contact relevant service operators to suspend or cancel the billing if you used credit cards, cryptocurrency, or others as your method of payment.
3. In the event of a cancellation, you understand that you bear the burden of costs needed to return the goods already delivered. We do not charge cancellation fees nor claim damage compensation for canceled orders. However, we are liable for the costs of returning the goods if they were delivered in specifications that were different from how they were advertised or promised. 
4. We will clearly indicate which party bears the cost burden of canceled orders in case you paid the shipping fees when the goods were delivered.
 
Article 17 (Protection of Personal Information)
 
1. We collect the minimum personal information required to render our services.
2. We do not collect any information in advance for the fulfillment of purchase requests, upon account registration. However, this is not the case when collecting specific information that is necessary to verify your identity prior to accepting an order, in compliance with related laws and regulations.
3. We must provide notice of our reasons when collecting and using your personal information and must obtain your consent.
4. We are prohibited from using the collected personal information aside from the reasons stated here within, and we must notify you if any new needs arise that require the use of your personal information or if it needs to be shared with a third party. However, exceptions apply if stipulated in related laws and regulations.
5.   We shall clearly outline and notify you of the terms stipulated in Article 22, Section 2 of the Act on Promotion of Information and Communications Network Utilization and Information Protection when obtaining your consent regarding the conditions defined in Paragraphs 2 and 3. This includes information on the personal information manager (affiliation, name, phone number, other contacts), the purpose of information collection and use, and details on sharing the information with a third party (recipient, purpose of information-sharing, scope of information provided). You may withdraw your consent at any time.
6. You may view or request to rectify errors in your personal information we hold at any time. We will comply with these requests without delay, and we will not use any personal information that has been asked to be corrected until the fixes have been applied.
7. We will limit the number of people handling your personal information to a bare minimum to protect your privacy. We take full responsibility for all damages caused by the loss, theft, leak, unauthorized third-party access, and falsification of personal information, including credit card and bank account data.
8. We and any third parties shall destroy all personal information without delay once we have fulfilled the purpose of their collection.
9. We do not have pre-ticked checkboxes in our consent forms for the collection, use, and sharing of personal information. We will also clearly define the service limitations that apply to you in case you do not agree to our terms on the collection, use, and sharing of personal information. We do not reject account creation requests or restrict our services to you if you do not provide consent to our terms on the collection, use, and sharing of personal information that are not deemed essential.
 
Article 18 (Obligations of the “Online Store”)
1. We will not engage in any activities that are illegal, in violation of these terms and conditions, or disrupt public order. We shall be fully committed to providing continuous and reliable services as outlined in these terms and conditions.
2. We shall have in place a security network to protect your personal information (including your financial data), and to ensure you can safely use of our internet services.
3. We are liable to compensate you for any damages incurred through false labeling and advertising on goods and services, in accordance with Article 3 in the Act on Fair Labeling and Advertising.
4. We will not send e-mail advertisements for the purpose of generating profits unless you have provided consent.
 
Article 19 (ID and Password Obligations)
1. Aside from the exceptions defined in Article 17, account holders are responsible for managing the IDs and passwords to their customer accounts.
2. Account holders should not allow any third parties to use their IDs and passwords.
3. Account holder shall notify us and follow our instructions if their ID and password have either been stolen or if they are aware that a third party knows them.
 
Article 20 (User Obligations) 
You may not engage in the following actions:
  1. Uploading false information upon registration or profile editing
  2. Unauthorized the use of information belonging to others
  3. Altering information posted on the online store
  4. Uploading or posting other files and information (software and executables) aside from those designated by us
  5. Violating our copyrights and patents or those of third parties
  6. Defamation and obstruction of business against us or third parties
(vii)       Uploading and publishing information that is obscene, violent, and otherwise disruptive to public order 
 
Article 21 (Relationship Between the “Online Store” and Affiliated Marketplaces)
1. When we are connected to affiliated marketplaces via hyperlink (e.g., hyperlinks containing text, stills, or moving images), we are classified as the main site and the latter is the subordinated page. 
2. We assume no responsibility for the transaction of goods and services that are offered independently on the affiliated marketplace, as long as we state these terms through a pop-up window notice when connecting to the linked site.
 
Article 22 (Copyright Ownership and Restrictions on Its Use)
1. We retain all copyrights and patents concerning all works we created.
2. You may not utilize any information obtained from using our online store that is subject to copyright protection. You may not copy, send, publish, distribute, and broadcast information belonging to us without our consent, for commercial purposes or for sharing with a third party.
3. We must notify you in case of unauthorized use of your copyrighted content, in accordance with these terms and conditions.
 
Article 23 (Settlement of Disputes)
1. We will establish and operate a damage compensation settlement body to handle your legitimate suggestions and complaints and provide compensation for damages if necessary. 
2. We will prioritize addressing your complaints and suggestions, but in case of difficulties processing them in an expedient manner, we will inform you of the reasons and the processing schedule.
3. When you request compensation for damages stemming from an e-commerce dispute with our online store, settlements may be subject to mediation by the Korea Fair Trade Commission or other arbitration bodies on the municipal/provincial level.
 
Article 24 (Jurisdictions and Governing Law)
 
1. Litigation resulting from an e-commerce dispute between our online store and yourself should be filed in the jurisdiction that applies to your home address. If you have no permanent address, it should be filed in the jurisdiction of your current residence. If your address and living arrangements are unclear, or if you are a foreign resident, jurisdiction will be determined in accordance with the Civil Procedure Act.
2. The laws of the Republic of Korea apply to e-commerce lawsuits between the online store and users.
 

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